Client Care

We are subscribers to the Quality Service Statement of our governing body, the Law Society of Ireland. The firm is committed to ensuring a quality service to all of our clients and to this end, we will observe the utmost confidentiality with regard to your affairs. We will be courteous in all of our dealing with you. We will explain your legal options and the procedures involved clearly to you to assist you to make the best decisions about your affairs both initially and as the matter progresses.

We will give you information in writing about our fees and outlay in accordance with legislation. Once agreed instructions have been accepted, we will progress your affairs efficiently and we will keep you informed of the progress of your affairs on an ongoing basis. Where information is not immediately available, we will send you an interim reply and we will respond quickly to your letters and telephone calls. We will inform you of any developments which will significantly affect your transactions with us.

If we receive money from you to make a payment on your behalf or receive money on your behalf, we will hold this money strictly in accordance with Solicitors Account Regulations. If you make a written complaint to us, your file will be reviewed and a written reply will be issued to you as quickly as possible.

We are here to assist you in the resolution of your legal requirements and needs through the provision of expert legal advice in a timely and professional manner.

Contract of Engagement